Soulmate Shoes and Sandals Ltd. Şti, www.soulmatesandals.com, (soulmatesandals.com), it is our priority to protect the personal data of our users.
In this context, as soulmatesandals.com, 6698 p. Within the scope of the Personal Data Protection Law (KVKK), we would like to enlighten you as the data controller.
Your personal data that you share with soulmatesandals.com can be processed in accordance with the purpose of processing and transfer, collection method, legal reason, collection activity in this text, in accordance with KVKK, in connection with our service purposes, legal obligations, located in the country and abroad. may be transferred to third parties, stored, used for profiling and classified. Again, with this clarification text, it is aimed to inform you about your rights under the KVKK.
Soulmatesandals.com requests some of your personal information (name, address, telephone, e-mail information, etc.) from you so that you can shop on the website. Relevant personal data can be collected through the membership process as a direct member of our site, by calling our call center by phone, or by logging into our site via your social media account on our site. If you log in to the site using your social media account, your personal data to be disclosed to you by the relevant social media organization is transferred to soulmatesandals.com by the relevant social media organization (for example, www.facebook.com). In case of logging into soulmatesandals.com with a social media account, other than the information in the membership request on the website, the relevant social media organization also provides information such as date of birth, gender and friend list. data may also be shared with soulmatesandals.com by the relevant social media organization.
1- OUR PURPOSE OF PROCESSING PERSONAL DATA:
Your personal data collected by Soulmatesandals.com, in line with the following purposes, within the personal data processing conditions and purposes specified in Article 5 and Article 6 of the Law, and in particular with “Explicit consent” in accordance with the 1st paragraph of Article 5, in accordance with subparagraph a of the 2nd paragraph. expressly stipulated in the laws”, pursuant to subparagraph b, “It is compulsory for the protection of the life or bodily integrity of himself or another person who is unable to express his consent due to actual impossibility or whose consent is not given legal validity”, and in accordance with subparagraph c, “It is directly related to the establishment or performance of a contract.” provided that it is necessary to process the personal data of the parties to the contract”, “It is necessary for the data controller to fulfill his legal obligations”, in accordance with paragraph d, “The data subject has been made public by himself”, in accordance with clause e “Establishment, exercise or protection of a right data for “The processing is compulsory”, “It is mandatory to process data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject” in accordance with clause f, and “Explicit consent” specified in the 2nd paragraph of Article 6 and “Special quality personal data” specified in the 3rd paragraph data, other than health and sexual life, can be processed without obtaining explicit consent in cases stipulated in the law, based on legal reasons.
In order to plan and carry out the activities necessary for recommending and promoting the products and services we offer to the relevant persons by customizing them according to the tastes, usage habits and needs of the persons concerned; For the planning and/or execution of member/user satisfaction activities, For the planning and/or execution of market research activities for the sales and marketing of products and services, For the planning and/or execution of the marketing processes of the products and/or services, the product offered by soulmatesandals.com or for the planning and/or execution of the relevant processes in order to obtain the highest benefit from the services;
Planning and/or executing the sales processes of products and/or services, planning and/or executing after-sales support services activities, within the scope of carrying out the necessary work by our business units to benefit the persons concerned from the products and services offered by soulmatesandals.com and executing the relevant business processes, Planning and/or execution of user relations management processes, tracking and concluding member/user requests and/or complaints, following up on contract processes and/or legal requests;
In order to ensure the legal, technical and commercial occupational safety of soulmatesandals.com and the related persons who have a business relationship with it; Planning and/or executing soulmatesandals.com audit activities, planning and performing the operational activities necessary to ensure that soulmatesandals.com activities are carried out in accordance with the requirements of the business and/or the relevant legislation, ensuring the security of soulmatesandals.com operations, ensuring that the data is accurate and up-to-date, providing legal information to organizations;
Planning, inspection and execution of information security processes, creation, management and control of information technology infrastructure, follow-up of finance and / or accounting works, follow-up of insurance affairs, follow-up of legal affairs, follow-up of tax affairs, analysis of effectiveness / efficiency and / or pertinence of business activities planning and/or fulfillment of activities, planning and fulfillment of business activities, planning and fulfillment of corporate communication activities, planning and fulfillment of logistics and warehousing activities, planning and fulfillment of production, supply and/or operation processes;
Within the scope of planning and execution of commercial and/or business strategies of Soulmatesandals.com; It is processed within the scope of Logistics Storage, Order, Product Supply, Advertising activities and performance evaluation activities of business partners, employees and/or suppliers.
However, your personal information, to receive your orders, to offer our products and services, to make your payments, to contact you for marketing purposes about your orders, products and services, to update your information, to manage and maintain your membership, to suggest products and services that may be of interest to you, to provide technical, logistics and to enable them to perform other similar functions on our behalf, collection of payment for the product or service you purchased from soulmatesandals.com, delivery of the product, transaction security, fulfillment of obligations arising from the legal relationship established between us, marketing, advertising, periodic campaigns, customer service. Evaluation of customer satisfaction complaints and analysis activities, in customer “classification” studies, customer profile and behavior classifications, in order to construct special promotional activities for their profiles and to prevent spam e-mails from being forwarded. Advertising, strategy and productivity studies, social media, search engines, etc. It will be processed in line with the purpose of carrying out marketing activities in different channels, providing general and special offers, products and services to customers and benefiting from the services of the call center in this context, measuring and evaluating the quality of telephone conversations with the customer, fulfilling our legal and contractual obligations and the purposes described in this text.
2- PURPOSE OF TRANSFER WITH PERSONS TO THE PERSONAL DATA TO BE TRANSFERRED:
E-mail transmission companies that are business partners of soulmatesandals.com (for example, www.emarsys.com and the like) in order to provide soulmatesandals.com customers with a more special and effective shopping experience, to reach them more easily, to carry out advertising, promotion and promotional activities; Social media companies (for example, facebook.com, twitter.com, youtube.com, instagram.com and the like); Internet search engine companies (e.g. google.com, yandex.com and similar) SMS sending companies and domestic and foreign storage, archiving, information technology support (server, hosting, software, cloud computing), information security, etc. It can be shared with third parties we receive, with companies that process data on behalf of soulmatesandals.com, provide customer satisfaction measurement and profiling support, support in matters where personal data needs to be processed in the field of sales and marketing, and audit companies.
In case of purchase, some of your personal information, name, phone number and address information that you transfer are shared with national and international Cargo companies in order to deliver your packages to you and also to provide collectible cargo service as a special service upon your request.
Your credit card information requested on the payment page is never kept on the servers of soulmatesandals.com or the companies serving it in order to keep its security at the highest level. In this way, all transactions for payment are made between the bank, the brokerage house contracted with these banks and your computer via the soulmatesandals.com interface. The credit card number stored with us is masked.
Your personal information is shared with national and international banks, financial and payment institutions in order to make your payments in distance sales transactions.
The personal data collected by soulmatesandals.com is planned and executed by the commercial and/or business strategies of soulmatesandals.com detailed above, the necessary studies are carried out by our relevant business units for the realization of the commercial activities carried out by the company and the related business processes are carried out, soulmatesandals.com and For the purposes of ensuring the legal, technical and commercial occupational safety and rights of the persons who are in a business relationship with soulmatesandals.com, carrying out the necessary work by our relevant departments in order to benefit from the products and services offered by soulmatesandals.com, and executing the relevant business processes. It can be shared with our partners, legally authorized public institutions, private individuals and other persons within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVKK.
Soulmatesandals.com does not share the information collected from the membership forms with third parties, does not use or sell it for commercial purposes for any reason other than activity, without the knowledge of the member in question or otherwise, except for legal obligations and obligations.
Your information can only be disclosed to the official authorities without your knowledge, if this information is duly requested by the official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force.
Soulmatesandals.com takes technical and administrative measures to the extent possible to protect your personal data within the scope of KVKK. Soulmatesandals.com uses “Secure Sockets Layer” (SSL) technology. Thanks to our 256-bit SSL certificate, your personal information is encrypted and sent.
3- METHOD OF COLLECTING PERSONAL DATA AND LEGAL REASON:
Your personal data, with the information you share when you become a member of the soulmatesandals.com website, by soulmatesandals.com through channels such as e-mail, related websites and mobile applications, electronically through your social media accounts that you allow access to soulmatesandals.com and/or through the call center. is being collected. Your personal data may be obtained by soulmatesandals.com in whole or in part by automatic means or by non-automatic methods provided that it is a part of the data recording system. Your personal data may also be processed and shared within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law and in line with the legal reasons and purposes specified in Articles 1 and 2 of this text.
INFORMATION ABOUT THE DATA LOG:
In addition, when you log in to the soulmatesandals.com website without being a member, your web browser is set to automatically transmit some technical data to our internet server, then some information is recorded in the data log records even without your consent; (For example, to the soulmatesandals.com website, date of entry, time of entry, IP address, addresses of the pages viewed within the site, etc.) This information is the information required for technical purposes in order for the desired content to be delivered to you correctly over the internet when you connect to the soulmatesandals.com website, and its collection is an inevitable technical aspect of the use of websites. In addition to this data, soulmatesandals.com detects and uses the IP address and data log records of the users in order to detect system-related problems and to resolve these problems as quickly as possible. IP addresses can be used to identify users in general and to collect comprehensive demographic information when necessary.
The content of Soulmatesandals.com uses Google’s Remarketing & Demographics and Interest Reporting features. Users can opt out of Google for Display Advertising and customize Google Display Network ads using the ad settings. Demographic information provided by Google is used to customize the Website and, if any, advertisements on the Website according to the interests of the Users. While this information is used in target audience studies, it may be shared with advertising publishers, together with the information of other Users. This information does not contain any personal information (name, surname, TR Identity Number, gender, age, etc.) and is used as a group to work on user trends and to compile the target audience.
INFORMATION ABOUT COOKIES:
INFORMATION ABOUT SOCIAL PLUGS IN THE CONTEXT OF SOCIAL MEDIA:
facebook.com, twitter.com, youtube.com, instagram.com etc. social media channels use social plugins.
When you visit a page on the Soulmatesandals.com website that contains such add-ons, they are initially ineffective. Plugins cannot become effective unless you click the button specified on the relevant page. By activating these plug-ins, you connect with these social networks and give consent for data transfer to them. If you are logged in to these social networks, social networks may associate this visit with your account in the relevant social network. If you press the corresponding button, the corresponding information is directly transmitted by your browser to the relevant social network and stored there. For the scope and purpose of data collection, further processing and use of data by the relevant social networks, your rights and the settings you can make to protect your privacy, refer to the Data Protection notices of the relevant social networks. If you do not want these social networks to collect data about you through soulmatesandals.com, we strongly remind you that you must log out of the relevant social networks before visiting our site.
INFORMATION ABOUT E-MAIL NEWSLETTERS:
You can choose to accept and/or reject marketing activities during your membership application or during your membership, and you can update this preference. If you want to unsubscribe from our daily e-mail list at any time, you can easily unsubscribe from the e-bulletin membership with one click by clicking the “Please click to unsubscribe from our e-bulletin list” link at the bottom of the e-mails we send, or you can call our Customer Service by phone to unsubscribe from these newsletters. .
4- PERSONAL DATA STORAGE PERIOD:
soulmatesandals.com collects the personal data it has obtained, in order to fulfill its obligations arising from the legal legislation, by optimizing the service it offers to its members/users, and within the framework of the contractual obligations and legal relationship between the parties and the conditions specified in this KVKK Clarification Text, Membership Agreement, and the nature of the Membership Agreement. in order to fulfill its obligations, for the period necessary for the purpose for which they are processed. In case of any dispute that may arise from the Membership Agreement and/or the distance sales contract between the parties, if any, and/or any other reason between the parties, soulmatesandals.com is limited to the purpose of making the necessary defenses within the scope of the dispute and fulfilling the legal obligations and in accordance with the relevant legislation. retains personal data during the specified statute of limitations. Law No. 6698 art. According to paragraph 1 of 7, personal data within the scope of this text will be deleted, destroyed or anonymized within the scope of the relevant legislation when the purpose for which it is to be processed ceases to exist and/or when the statute of limitations required for processing data in accordance with the legislation expires.
5- RIGHTS OF PERSONAL DATA OWNERS:
In accordance with the KVKK and relevant legislation, those concerned, by applying to soulmatesandals.com;
Learning whether personal data is processed or not,
If personal data has been processed, requesting information about it,
Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
Knowing the third parties to whom personal data is transferred at home or abroad,
Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation,
Request notification of the correction, deletion and destruction of the personal data to the third parties in accordance with the relevant legislation,
Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
It has the right to demand the compensation of the damage in case of loss due to the unlawful processing of personal data.
The procedures and methods for the exercise of the relevant rights should be made according to the conditions and methods determined in the communiqué published by the Personal Data Protection Authority.
soulmatesandals.com may give its reasoned positive/negative response in writing or digitally, as soon as possible and within 30 days at the latest, in accordance with the above-mentioned requests. In case the transactions subject to the request require a cost, it is possible to charge fees and expenses based on the tariff determined by the Personal Data Protection Board in accordance with Article 13 of the Law on Protection of Personal Data No. 6698.
Weekdays: between 09.00-18.00
Saturday: Between 09.00-18.00
For all your questions, you can contact us at the call center at +90 532 761 8533
For Your Requests:
Data Officer: Murat Çengelci
Tel: +90 532 761 8533
Address: İkitelli OSB Mah. Aykosan 6 Block E Block No:1E Interior Door No:49 Başakşehir/İstanbul